Operations Dashboard

Star Insurance

Wednesday, May 27, 2026 — Last updated 8:14 AM

Start Demo Process Queue23

7 documents approaching SLA deadline

Including: Subrogation_Notice_052026.pdf (expires in 38 min), LegalPleading_Reed_052026.pdf (expires in 1h 2m)

View Queue

+4 since 6am

Pending Review

7 approaching SLA

+3% vs yesterday

82%

Avg AI Confidence

Across 23 pending docs

−2% vs last week

91%

SLA Compliance

Today — target 90%

+8% vs last week

61%

Auto-Index Rate

34 of 56 docs today

vs 8 min manual

2.2h

Time Saved Today

18 docs × 7.25 min/doc saved

+2 vs yesterday

Index Failures

DMS write errors today

Manual vs. AI-Assisted Processing

Time per document — before and after StarIndex

91% faster

Before StarIndex

Email triage2m

Manual data entry4m

DMS filing2m

Total8 min / doc

With StarIndex AI

AI classification8s

Handler review30s

Auto-index to DMS7s

Total45 sec / doc

2.2h

Saved today

Docs processed

568h

Est. annual savings

Daily Document Throughput

Received vs. indexed vs. rejected — last 10 days

10d

SLA Compliance Rate

Daily % of documents processed within SLA window

90% target

Document Type Distribution

Volume by type — current month

494 total

Recent Activity

View Audit Log

Marcus Rivera Approved

EOR_Patel_052026.pdf

CLM-2025-72441

8 min ago

System (Auto) Auto-Indexed

RepairEst_Jackson_052026.pdf

CLM-2024-40019

22 min ago

Sandra Okafor Corrected & Indexed

AccidentReport_Vasquez_052026.pdf

CLM-2025-18831

31 min ago

Derrick Osei Rejected

MedBills_Ramirez_052026.pdf

CLM-2026-00221

46 min ago

System (Auto) Auto-Indexed

PoliceReport_Kim_052026.pdf

CLM-2026-08821

1 hr ago

Marcus Rivera Returned to Sender

CoverageLetter_Patel_052026.pdf

Unknown

1 hr 19 min ago

Mailbox

claims@starinsuance.com

Connected

DMS Endpoint

dms.starinsuance.internal:8443

Healthy

AI Engine

StarAI v2.4.1 — GPT-4o based

Active

Index Queue

2 failed writes — retry scheduled

2 Errors